We ship via Royal Mail 1st class so orders can be expected in 1-5 working days, depending on how busy Royal Mail is and where you live.
Because of this, we cannot offer you a tracking number, as Royal Mail does not offer this service with the aforementioned postage type.
However, if you would like to be able to track your order, we also offer a faster shipping service via 'Royal Mail Tracked', which you can upgrade to at checkout.
Not only will your beautiful cards arrive sooner, but you’ll be able to view the progression of their journey as they make their way to you.
For more information regarding Shipping, please visit our Shipping Policy or feel free to contact us at email@example.com .
Our wonderful customer service team is more than happy to answer any enquiry you have!
If you or the recipient are not 100% satisfied with your card, we offer a no questions asked return and refund policy.
To start a return, you can contact us at firstname.lastname@example.org or fill in a customer queries form on the Contact Us page.
Once your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Items sent back to us without first requesting a return will not be accepted.
You can always contact us if you have further questions regarding returns at email@example.com or view our Returns Policy.